publication date: Apr 21, 2009
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author/source: Chris Prang
Here are a few things you need to keep in mind as you approach this:
- It never hurts to ask. I never thought to do this
because I was always covered by health insurance, but millions of
people aren’t or are covered by minimal benefits and they negotiate all
the time. Hospitals are more like street bazaars than retail stores.
- Medicine is business. It may feel personal to you,
since it deals with your body, but it’s still a business. A doctor is
like any other freelance profession, they need business and they are
willing to work with you to get your business.
- Relationships matter. Doctors don’t do it just for
the money, otherwise they’d be lawyers (just kidding!). They need to
earn money to pay for insurance and to maintain their practice but they
aren’t about to turn someone away because they’re financially strapped.
- They are people too. If you’re experience
financial hardship, because you lost a job or lost your medical
insurance, explain that to the doctor or hospital. They are likely to
give you a break on their standard rates because they’ve already given
discounts to faceless insurance companies, it’s not a huge leap to
offer it to an individual.
- Insurance is a pain. It’s generally accepted that
insurance companies hate to pay out claims, the same goes for benefits.
Their systems are usually esoteric, control codes are cryptic, and
hospitals spend millions a year submitting claims and maintaining the
computer systems to support that process. If they can go outside the
system, preferably with cash, then they are willing to help you out.
Here are some ideas on how to negotiate:
- Use Medicare as a starting point. Research how much the procedure would cost to a Medicare patient using the HHS.gov’s Hospital Compare tool
and negotiate from there. You know they are willing to perform the
procedure at those rates so it’s not an unreasonable starting point.
- Explain your financial situation. If you can’t
afford the procedure, tell them. It’s better to swallow your pride and
get a procedure your body needs, plus it’s nothing new to the doctors,
especially in these economic times.
- Pay cash. As I mentioned before, dealing with
insurance is a pain for doctors and hospital administrators too. If you
can pay cash, it can cut down on that expense and they won’t have to
worry about collecting on the backend.
- Consider a payment plan. If you can’t pay the entire fee at once, consider a payment plan to spread the cost over several months.
- Make sure the procedure or test is necessary. A
lot of doctors recommend diagnostic tests or certain treatments without
them being absolutely necessary (potentially for insurance and CYA
reasons), be sure to confirm how important the test is.
- Going during the slow season (if you can). If it’s
a procedure that you can put off, try negotiating an off-peak rate as
you would a vacation. There are slow seasons in any business and you
can take advantage of it by getting your procedure done then for a
discount. Also, if your schedule allows, offer to fill in last minute
cancellations.
Finally, where you go for treatment can have a significant impact on
your costs. Most people intuitively know that you don’t go to the
emergency room if you have pinkeye, but a doctor’s visit may be
overkill too. If you have a common ailment, consider going to a clinic
rather than a doctor to reduce your costs.
Bargaining Down the Medical Bills [ New York Times]
5 Ways to Lower Your Medical Bills [ US News & World Report ]
You can see this entire article here.
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